Business Process Outsourcing
Let us make your life easier in two easy steps
In today’s economy, the only way to compete locally is to source globally. Oflander’s unique service model serves the business process outsourcing needs of small and emerging business.
WE MAKE YOUR BUSINESS MORE EFFICIENT AND MORE CAPABLE
We take the pain from you directly
We have the skills, experience and track record to help any size business grow. From the moment you take advantage of Oflander’s business process outsourcing you will see your costs go down whilst our experienced team will fit seamlessly into your infrastructure and enhance your customer service levels.
LET THE ONE SERVE THE NEEDS OF THE MANY
When your company grows in scale it requires the efforts of full time professionals. Oflander’s tested and proven dedicated team members are an elegant alternative to onshore options that come with a 70% cost reduction.
Our BPO is divided into 2 sectors to ensure skills focus.
Development, Engineering, & Back Office
Whether we’re supporting your organization during a project, or BPO contract assignment, Oflander’s HR & continuous improvement team works in the background continuously adding service quality value.
Sales & Client Support
We appreciate the responsibility of supporting your clients. Our rigorous evaluation and training ensure that your clients are provided seamless exemplary service.
development & engineering professionals
Bachelor and Masters Degree mid career professionals with Fortune 100 experience that pre-qualify test in the 92nd percentile or higher
CUSTOMER SERVICE & SUPPORT
Large Cap & Enterprise staff trained by the Fortune 100 with proven SME experience and a proven passion for their careers
TECHNICAL SUPPORT & HELP DESK
ITIL Certified Tier I, II, and III technicians and engineers certified in their subject matter
Battle hardened proven sales pros that can deliver relentlessly day in and day out
A core asset of Oflander, we select and invest in data entry analysts that go the extra mile for the best data record after record with flawless consistency.
ACCOUNTS RECEIVABLE & ORDER HANDLING
At the core of every finely tuned eCommerce concern are the guiding hands of human intelligence assuring client satisfaction & order management.